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Version 16.4.5 - August 10, 2026

The latest EventsAir release (Version 16.4.5) is due to be rolled out from Monday, August 10, 2026 and includes various improvements and resolutions.


🚀 What's new and improved

Rich text formatting - reports and name badges

You can now add Rich Text labels to Reports and Name Badges, for easy formatting of individual words and characters within rich text labels — apply bolding, color, and font size changes to specific text.

Attendee Verification for internal contacts can now include Single Sign-On

If your event has Attendee Verification for existing contacts - people already in your event or a linked contact store - you can now add Attendee Single Sign-On to your interactive sites. This offers greater security (requiring Single Sign-On) and convenience (details are pre-filled automatically).
NOTE: This was already available for Attendee Verification connected to an external database, e.g. CRM.

Talk to your Account Manager if you don’t have Attendee Verification and/or Attendee Single Sign-On and would like to use these features.

Attendee App Agenda - "Show titles" option available

You can now include courtesy/honorific titles (e.g., Mr, Mrs, Dr) in the Attendee App Agenda for session speakers and session roles (based on what’s in the person’s contact record).


⚒️ Issues fixed

Application Setup

  • EventsAir features were sometimes unavailable to users, because permissions were set to “hidden” even if not set that way by the Admin. [Ref: PE-2419]

  • API keys wouldn't always create successfully, requiring a system repair. [REF: AE-2023]

  • Application Setup / Event Website (Modern) - changing a user email address prevented access to the Modern Event Website Builder [REFS: PE-2380, PE-2432]

Agenda Panel

  • Non-admin users with view-only Agenda access could change existing agenda items by clicking to close the settings and selecting “Yes” to the save prompt. [Ref: AE-2043]

Alerts Panel

  • The hotel dropdown in the Accommodation Matrix filters only showed the currently filtered hotel when reopened, so you couldn't select a different hotel without clearing the filter first. [Ref: AE-2001]

Attendees Panel

  • Adding or deleting documents on a contact's document-type Custom Field wasn't reflected in the Change Log on the contact record. [Ref: AE-2037]

  • Function, registration, and course inventory could be overallocated when manually increasing ticket quantities on an existing contact record. [Ref: AE-2041]

  • In a Sponsorship item’s “Inclusions” tab, checking the 'Completed' checkbox didn't toggle the correct item. [Ref: AE-2044]

Express Actions Panel

  • GDS flight import dates weren't being interpreted correctly if the day or month was a single digit. [Ref: AE-2018]

  • Sponsorship packages wouldn't add correctly via Bulk Create if the package had inclusions (or had ever had inclusions, unless they’d later been fully deleted from the Sponsorship module). [Ref: AE-2047]

Online Panel

Apps & Portals

Event Info Site Portal

  • On an Event Info Site (created by the Event Info Site portal), the Exhibitor and Speaker pages wouldn't load correctly when embedded in an iframe. [Ref: AE-2039]

EventStream Wall App

  • Posts wouldn't display on the wall if a blank post was added in the EventStream Manager. [Ref: AE-2007]

Exhibition Portal & Sponsorship Portal

  • Payment schedules were still being applied to Exhibition or Sponsorship items booked through their respective portals, even if the payment schedule had been disabled in Setup. [Ref: AE-2019]

Pre-Scheduled Meeting Preference App

  • Contacts with a canceled registration still showed in Meeting Preferences lists. [Ref: AE-2008]

Self Check-In Kiosk

  • Name badges wouldn't print if the browser language was set to Turkish. [Ref: AE-2002]

  • The portal redirected to the Thank You page instead of the badge print page after a site visitor completed a new registration payment using EventsAir Pay (Airwallex). [Ref: AE-2031]

  • The Function Check-In engage goal and its points weren't awarded to attendees who checked in for a function using the barcode scanner. [Ref: AE-2000]

  • Inactive attendee records were appearing in name search results. [Ref: AE-2034]

Interactive (registration) sites

  • The site wouldn't load if a contact record had two or more function or travel items with values in the same 'document' type Custom Field. [Ref: AE-2024]

  • Successful Stripe payments weren't recorded in EventsAir if a site visitor's first payment attempt didn't go through, but a re-try on the Stripe checkout page succeeded. [Ref: AE-2029]

  • Function registrations wouldn't submit if a guest's last name, email address, and organization were all left blank when the 'Create/Match guest Contact records' setting was enabled. [Ref: AE-1821]

  • The guest email address field was incorrectly required for functions configured to only record guest name, title, and organization. [Ref: AE-2069]

Setup Panel

Accommodation module

  • Room types couldn't be changed to use the hotel's inventory if bookings already existed for that room, even when sufficient inventory was available. [Ref: AE-2011]

  • The Hotel Available field in Room Type setup displayed incorrect inventory values if the hotel was set to unlimited inventory after previously having limited inventory. [Ref: AE-2012]

  • Accommodation discount codes with a 'Percentage Off Fee' or 'Set Amount Off Fee' discount type incorrectly showed one unit as consumed immediately after creation, even before any bookings were made. [Ref: PE-2421]

Custom Fields

  • Checkbox Custom Fields couldn't be deleted from event setup if they had ever been checked on a contact record, even after being unchecked. [Ref: AE-2030]

External Connections

  • Email accounts in External Connections weren't visible to an EventsAir user if the account was last saved before that user’s account was created. [Ref: AE-2010]


For more information on any of the items listed above, please reach out to our Support team.

For further updates and changes to the EventsAir public API, please refer to the Developer Portal.



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