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Version 16.5.11 - November 2, 2026

The latest EventsAir release (Version 16.5.11) is due to be rolled out from Monday, November 2, 2026 and includes various improvements and resolutions.
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🚀 What's new and improved

Attendee App - New-look Messages, Notifications, Meeting Hub!

Your attendees will find it easy to keep track of messages, notifications and meetings with centralized, unified, simplified settings.

We're also phasing in some improvements to how agenda sessions are shown to attendees.

See all the details in the Attendee App release notes.

Air Intelligence - Planner Assistant improvements

Planner Assistant remains in beta until the end of November.
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​More answers, more directly

Questions about your event data, lists, and your account that previously referred you to another part of EventsAir can now be answered in the chat. If you ask for a new chart or report and it isn't clear what you mean, Planner Assistant will check for confirmation before going ahead.


⚒️ Issues fixed

Application Setup

  • When setting up user provisioning for Single Sign-On in External Connections, EventsAir Support users appeared in the administrator list. [Ref: AE-2432]


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Agenda Panel

  • If multiple sponsors were added to an agenda item, such as an activity or session, it wouldn't save correctly. [Ref: PE-2708]

Attendees Panel

  • In events with a large number of contacts, the contact list wouldn't load, or showed an incorrect contact count, when filtered by multiple Marketing Tags and Marketing Tag sub-tags. [Ref: AE-2426]

  • If any group inventory was allocated to a group member, no group inventory items could be deleted (even if there was enough other inventory). [Ref: AE-2436]

  • The Replace Attendee action didn't work for contacts with entries in their data processing log. [Ref: AE-2444]
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  • If invoice groups were used, the net amount for line items in a pending credit note preview displayed as 0. [Ref: PE-2675]


Presentation items

  • If a checkbox-type review criterion was deleted after a presentation was submitted with it unchecked in the Presentation Portal, that presentation wouldn't load (on the contact record). [Ref: AE-2425]
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  • If two contacts who were both authors on the same presentation were merged, a duplicate author entry was created and the presentation couldn't be saved. [Ref: AE-2435]
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Communications Panel

EventStream Engage (Also in Attendee App release notes.)

  • When configuring EventStream Engage goals, certain standard icons, such as the "wave" icon, didn't save correctly, so they didn't display in the Attendee App. [Ref: AE-2420]
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  • If the automated post date range was set to start in the future, EventStream Engage Leader Boards, automated posts and rankings wouldn't load in the Attendee App. [Ref: AE-2400]

  • Badges in EventStream Engage were duplicated when the Badges tab was refreshed. [Ref: AE-2418]
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  • When the Attendee App was set to the event time zone, EventStream Engage goal availability dates didn't display correctly. [Ref: AE-2419]
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  • Goal visibility times in the Attendee App didn't adjust correctly for daylight savings, so they displayed an hour ahead. [Ref: AE-2421]
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  • If an EventStream Engage goal had reached its personal inventory limit and used a custom icon, a blank message was displayed when scanning its location QR code. [Ref: AE-2423]
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  • If an EventStream Engage goal had a custom icon set, its personal limit message didn't display any text. [Ref: AE-2424]
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Merge Docs

  • Presenting author affiliations didn't display in the Session Role Details or Reviewer Merge Doc modules, even when the field was enabled and affiliations were assigned to the presentation. [Ref: AE-2434]
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  • In the Payment Details module of a Merge Doc, the Date of Payment field showed the receipt creation date instead of the actual payment date. [Ref: PE-2716]
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Planned Communications

  • Applying an empty filter to a Planned Communication didn't correctly display all attendees in the Selected Records list. [Ref: AE-2433]


Online Panel

Apps & Portals

Presentation Portal

  • If a portal user updated an existing additional document of the type "uploaded document", the date received and last modified values weren't updated. [Ref: PE-2729]


Event Website (Modern)

We recommend you update/republish the website page for these:

  • Author affiliations in the Agenda website widget weren't shown in numerical order. [Ref: PE-2676]

Interactive (registration) sites

Logic

  • If a page had more than one Accommodation component, selecting "No Accommodation Required" in one of them canceled hotel bookings made in Accommodation components earlier on the same page. [Ref: AE-2439]

Payments

  • In group registrations, paid items hidden by page display logic were subtracted from the amount payable on the payment page, so the wrong amount to pay was shown. [Ref: AE-947]

  • EventsAir Pay payments made with Airwallex or Stripe were occasionally not recorded in EventsAir. [Ref: AE-2217]


OnAir Portal

  • Live broadcast sessions set to Vimeo One Time Live Event didn't show the broadcast in the OnAir Portal or the Attendee App. [Vimeo One Time Live Event and Vimeo Recurring Live Event have been combined into Vimeo Live Event, which works for both one-time and recurring broadcasts.] [Ref: AE-2260] (Also in Attendee App release notes.)
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Reporting Panel

  • For users in the USA region, the date or month column in the Registration Statistics by Date and Registration Statistics by Month reports was blank in the Preview Viewer. [Ref: PE-2674]
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  • When you quickly edited report names, the wrong report was sometimes renamed or deleted, which could also change default reports. [Ref: PE-2713]
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  • If a filter for a note-type Custom Field value was applied, note data was missing from reports. [Ref: PE-2714]

Other

  • The Floor Plan widget didn't update to show new stand purchases or changes until the Event Dashboard was reopened, and the Refresh button had no effect on it. [Ref: PE-2667]

  • In the Rising Star Instructor Portal, importing a learner account template with more than 50 users made the "Number of Student Accounts" field go blank and stopped the import without a clear explanation. [A message now advises splitting the import into smaller batches.] [Ref: AE-2430]
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For more information on any of the items listed above, please reach out to our Support team.
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For further updates and changes to the EventsAir public API, please refer to the Developer Portal.


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