Using our chat window is the fastest way to receive support!
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The chat window opens after you choose "Help" at the top right of EventsAir (V.16 and above).

You can also find answers in our help center articles and FAQs.

We can respond to your support requests more efficiently when you submit a support request via the chatbot. If the bot can't answer your query, a support ticket will be created.

Tickets are the fastest way to receive support.

However, phone numbers are listed below if for some reason you're unable to submit a ticket.

If the chat window isn't available you can also email [email protected]

Phone and email response times are generally slower than support ticket responses.

Support phone numbers:

USA

(+1) 855 236 8486

EMEA

(+44) 808 189 6555

ASIA PACIFIC (INCLUDING AUSTRALIA):
(+61) 1300 236 848
[1300 CENTIUM]

NEW ZEALAND:

(+64) 0800 26 848

OTHER:

(+61) 7 3063 3700

The pre-November 2024 support portal is now set to 'read only' but you can still log in to see your old tickets: EventsAir Assist | Sign In
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NOTE: We offer a chatbot support option to help you with EventsAir, however we can't yet add a chatbot to your EventsAir to help your attendees. You can, if you want to, offer Live Support (by members of your own team) within an OnAir Portal.