All Collections
FAQs
Answers to common questions
88 articles
FAQs - Quick fixes & troubleshooting
Sort out common problems, fast!
Email problemsFast fixes for email problems1 article
Error messagesCommon error messages and how to fix the issue1 article
Financial-related troubleshootingIssues with invoices, receipts etc2 articles
Website fixesFix problems with your event website or registration sites2 articles
Troubleshoot Apps & PortalsQuestions about problems with apps & portals3 articles
Password problemsSort out password issues, pronto5 articles
OnAir, AirCast, and remoteFAQs about issues with online streaming2 articles
Troubleshooting miscellaneous issuesQuick fixes not covered under another category5 articles
Fast Track or Rising Star (Education programs)Can't log in? Failed your assignment? Get help here1 article
FAQs - Planning to start date
From your initial concept to the night before
Setting upFAQs about overall setup and event setup3 articles
Online tools (e.g. websites)Common questions about websites, apps and portals7 articles
CommunicatingQuestions about communicating, emails etc2 articles
RegistrationsQuestions specifically about registrations2 articles
Guest speakers/presentersFrom reviewing abstracts to organizing presenters & more4 articles
Creating an agendaQuestions about agenda sessions, tracks, options, activities & more1 article
Functions, tours, ticketed eventsCatering, tables, guests, optional extras and more1 article
Accommodation & travelQuestions about setting up hotels, flight sectors and more5 articles
ExhibitorsQuestions about trade shows, sales events, lead management and more7 articles
Preparing to go on-siteFrom name badges to run sheets & last-minute changes (including attendee alerts)1 article
Attendee Management (before the event)Questions about managing attendee records (before your event)4 articles
Tips & TricksExpress Actions, design & images, and more6 articles
FAQs - During your event
Help with check-in, onsite tools, gamification & more
FAQs - Reporting & project management
Useful reporting & project management tools, including the Organizer App
FAQs - Accounting & Financial
Payments, invoices, tax and more
How do I select a different e-commerce account for specific interactive sites?
What steps do I take to go live with my interactive site, especially if I'm using an e-commerce gateway?
How can an attendee update their credit card details on a hotel booking?
How do I merge two invoices into one?
How do I record a partial payment on an attendee's record?
What text can I put on my websites to let attendees know about PCI Compliance (security of credit card details)?