How can an attendee update their credit card details on a hotel booking?

HOW-TO:

You probably already have Credit Card Vault enabled, but if not, here’s how to do that:

In Setup panel
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1. Accommodation

2. Preferences

3. Options, Enable Credit Card Vault

Then in Online Panel
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4. Go to the Interactive Site with Accommodation module

You can make a dedicated interactive site just for updating credit card details

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5. Add credit card guarantee under accommodation module

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_____Updating Details___________
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To ask attendees to update their own details, you can send them their personalized Auto login token and brief instructions (such as “On the Summary page, look under Accommodation and select ‘Edit’, then ‘Replace card details’, make your changes, then save”).
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Attendee panel

1. Locate ID

2. Copy Auto login token for the Interactive site with Accommodation module

3. Send to attendee to update, with brief instructions

_____Alternative method___________
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While it’s recommended that attendees update their own details, you may choose to use the following method if they give their permission and details.
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Attendee panel

1. Locate ID

2. Select relevant accommodation booking

3. Scroll down to

Retrieve card details

4. Enter login details

5. Select Edit to change card details

6. Update Vault

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