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How do I reconcile payments and payouts made via EventsAir Pay powered by Stripe?

Updated today

There are a number of tools and features to help you reconcile payments made by attendees, and payouts into your bank account, when you're using EventsAir Pay powered by Stripe.

These tools and features will only be visible to you if you already have EventsAir Pay powered by Stripe set up in your EventsAir environment.

In Audit Trail (Attendee Financials), on paid items, you can see a payment identification number, called Order ID; and after the payment has gone into your bank account, you'll also see a Payout identification number and Payout Date.

There are also additional filters in Global Reporting for easy review of Stripe payout details.

In Global Financial Reports, you can look in Financial filters, and filter based on Payout Identification number (ID), Payout Date, and Transactions (either with or without Payouts). In other words, this lets you filter for transactions linked to a specific Stripe Payment Identifier, or by date and/or amounts, including pending payouts.

In Global Reports, there are also two Global Financial reports that can be edited to add Payout information: These reports are the Global Banking List and the Global Payment List.

The five Stripe payout-related fields you can add into these reports are:

Payout Date and Time [PayoutDateTime]

Payout Fee [PayoutFee]

Payout ID number [PayoutId]

Payout Gross Amount [PayoutGrossAmount]

Payout Net Amount [PayoutNetAmount]

You can drag these fields into one of the above reports - for more information on editing reports, read this article.

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