The latest EventsAir release (16.2.3) is due to be rolled out from Monday, October 6 and includes exciting new features.
For more information on any of the items listed below, please reach out to our Support team.
For updates and changes to the EventsAir public API, please refer to the Developer Portal.
🚀 What's new?
Recover abandoned registrations and follow-up automatically
🛒 Convert lost registrations to revenue – Identify and message anyone who starts but doesn't finish registering on interactive sites. This new feature captures partial contact data, tags incomplete registrations, and can send automated follow-up emails to help encourage registration. Read more here.
Built-in AI-powered writing coach
✍🏻 EventsAir Comms Coach – Any HTML editing components (in merge docs, registration sites, attendee apps etc.) now include free access to our AI-powered, event-industry specialized writing and editing assistant! Instantly draft, summarize, and add spark to your writing, all inside EventsAir.
Streamlined Stripe payment/refund reconciliation
💰Comprehensive tracking and reporting of Stripe transactions – new and updated features to help reconcile accounts when you're using EventsAir Pay powered by Stripe. You'll see extra information in the Audit Trail (Attendee Financials), and new filters in Global Reporting (Financial Reports) for easy review of Stripe payout details. You can filter by transactions linked to a specific Stripe Payment Identifier, or by date and/or amounts, including pending payouts.
📌Other improvements
Event-level custom domain setup - moving to Event Preferences
Transition period ahead of new event website builder launch
Setting up a custom domain for your event was previously done inside the event website builder. From this release, you'll find the custom domain setup for your whole event in the Setup Panel, under Event Preferences.
⚒️ Issues fixed
Online Panel
Interactive (registration) site - Sign-in page (with Attendee SSO)
Attendees using Single Sign-On (SSO) were intermittently redirected back to the sign-in page after authorizing. Attendees can now log in and access the site as expected without repeated login prompts. [REF: AE-1199]
General survey (with contact component) - autologin
If a contact component was added to a general survey, attempting to log in with an auto login token would result in an error message. [REF: AE-1262]