The latest EventsAir release (16.1.4) includes a number of improvements and resolutions to issues, as documented below. This release will be rolled out from Tuesday, March 25.
For further information on any of the notes below, please reach out to our support team.
EventsAir Public API updates - please use the Developer Portal to stay up-to-date with changes. If you have a Smart Connector, we'll take care of any updates for you.
IMPROVEMENTS - ATTENDEE APP
Further upgrades to the Modern Theme Attendee App!
The new Modern Theme Attendee App now features an improved Agenda design that's easier to use.
Attendees can instantly switch between Agenda and My Agenda using the "Event" and "Personal" tabs. (This only applies for standard setups where 1 Agenda and 1 My Agenda are visible to the attendee.)
Plus items can be "starred" directly from their card to add them to My Agenda ("Personal" tab).
Accommodation and Travel "My Agenda"/"Personal" tab items now show a "LOCAL" badge next to the time. This shows the attendee that the time is NOT mapped to either the Event time zone or attendee device time zone - it's based on the port / accommodation time zone. [EDIT: This has since been removed - travel times always show in the time of the arriving/departing port; accommodation times always show in event time.]
IMPROVEMENTS - GENERAL
EventsAir Pay powered by Stripe
Now supports Apple Pay. (This was already possible if the customer also used EventsAir Pay powered by Airwallex; now it’s available even if customer only uses EventsAir Pay powered by Stripe.)
Online - Interactive (registration) sites
Accommodation
Daily hotel room rates can now be displayed to, or hidden from, attendees who are editing their accommodation bookings.
You can customize the buttons and labels attendees will see when editing Check in and Checkout.
Online - Onsite portal
"Checked in" column was renamed to “Checked in to Event” (because Function Check-in is now possible).
RESOLVED
Online Panel
Attendee App
The pre-event message (event start and end dates) were sometimes showing incorrectly (mapped to UTC time zone) in Modern theme apps. [REF: AU-1017]
Event website
Images were breaking due to unexpected deprecation of Microsoft Content Delivery Network (CDN) [now updated to new CDN]. [REF: AU-1017]
Intermittent issue that stopped some event website updates from publishing properly. [REF: PE-674]
Interactive (registration) sites
Accommodation
If accommodation dates were edited, the registration site wouldn’t proceed to the next page. [REF: AE-360]
The “Edit Booking Dates” button still appeared, even when set to read-only. [REF: AE-355]
Functions
If an attendee had more than one guest, the contact records for guests 2,3, 4 etc. weren’t saving correctly. [REF: AE-382]
Support
Chatbot & help center articles
Affected customers couldn’t see chatbot messages or some articles. [REF: PE-742]
Several customers were unable to be correctly identified, and their conversations were logged against a generic user ID. [REF: PE-763]
Payments
Third-party payment gateway charge
The prompt & acknowledgment message, and customer email, have been updated to clarify that annual fee isn’t dependent on number of third-party payment gateways. (i.e. customers pay a fee based on transactions, whether 1 gateway or multiple gateways). [REF: PE-759]