The latest EventsAir release (16.1.7) includes a number of improvements and resolutions to issues, as documented below. This release is due to be rolled out from Monday, June 9.
For further information on any of the notes below, please reach out to our Support team.
IMPROVEMENTS
Attendee App accessibility updates
Accessibility improvements are ongoing - in this release, modals and logins have been updated.
Payments/Financial
New field in Global Contact Locator to Search by Payment ID for EventsAir Pay Transactions. [REF: PE-926]
On interactive sites, extended possible expiry years for credit card guarantee and payment (up to 20 years in advance now possible to accommodate some international cards). [REF: AE-846]
RESOLVED
Attendees
Search
Attendee names with diacritics/accents couldn't be searched for with standard characters. [REF: PE-930]
Communications
Merge Docs
Merge docs cloned from other events retained tag codes which didn't display in 'send communication' [REF: AE-847]
Express Actions
Import data
Issues with imports if a custom field name contained a period/full stop [REF: PE-927]
Room release
Hotel Notification Email : Validation messages appeared after clicking the 'Send Now' button, even when all fields were filled. [REF: PE-787]
Financials
Rounding on invoices
Where both a tax and discount code was on a Registration Type, the amount on the invoice was 1 cent off the amount on the contact record, due to rounding calculations. [REF: PE-937]
Group Allocation Portal
Importing
There was no error handling when invalid (outdated inventory amount) spreadsheets were uploaded. [REF: PE-959]
Group Inventory (Accommodation)
Accommodation Group Inventory booking saved incorrect number of rooms when there were multiple bookings for same Hotel and Room Type on the same dates. [REF: PE-955]
Online Panel
Attendee App
Date localization options were missing from Modern Theme apps. [REF: AE-908]
Couldn't update "send from" email address in App setup (e.g. to export notes). [REF: AE-590]
Time zone issues in the agenda if event time zone was UTC+ 9.5 hrs. [REF: AE-803]
Scrolling and navigation in static content components [REF: AE-568]
Event website - custom domain
Top level domain wasn't verifying in Custom Domain [REF: AE-896]
Interactive (registration) site
Intermittent issue - some attendees could submit without completing a mandatory custom field of upload document type [REF: AE-790]
Function discount codes only worked on the first instance of a Function Fee Type, when input type was 'number' [REF: AE-792]
Group registration discount was applied to incorrect group member [REF: AE-793]
Curved theme icons weren't aligned on sign-in page [REF: AE-815]
No error message when trying to clone interactive site using same name [REF: AE-816]
Payment page - adding 'Mark as Paid' option prevented site submission [REF: AE-843]
Travel Custom fields didn't populate when using Auto-Login Token [REF: AE-845]
"Book Room" button not working when only 1 room left [REF: AE-852]
If the "No Inventory Available" label for Accommodation was changed to too many characters, it wouldn't fit on the page [REF: AE-854]
If a 'required' field was hidden by logic for certain group members, it was still acting as a mandatory field for them (site wouldn't submit) [REF: AE-855]
No error message if a ‘complimentary’ or ‘inclusive’ payment status was attached to an item which also had a tax type of 'included in total amount' (item wouldn't appear correctly in contact record). [REF: AE-856]
Registration types which should have been visible for Financial Members weren't displaying. [REF: AE-857]
Problems with site progression if there were multiple Function Fee Types with dietary information set to 'required'. [REF: AE-858]
Intermittent dropdown selection and display errors when part-logic was applied to Custom Fields. [REF: AE-859]
System domains on interactive sites prevented captchas from working [REF: AE-881]
Onsite Portal
Express check in settings prevent normal check in. [REF: PE-899]
Presentation Portal
If a presenter edited their document and uploaded a different document type, it couldn't be opened in the browser. [REF: PE-918]
Setup Panel
Event preferences
Event Logo became "null" if users saved without the image being cached [REF: AE-853]
Financial / Exhibitions module
Taxes with type 'percentage added on to full amount' calculated incorrectly on additional items, if the exhibition item had a payment status of inclusive [REF: PE-851]
Accommodation module
Sub block room rates not able to be entered [REF: PE-925]; sub block input fields not persisting after navigating to another panel [REF: PE-936]
System emails
If a customer was no longer using SendGrid, some system emails (Send notes, Export notes, Scanned contacts - Attendee app; Auto thank you - Exhibitor Portal) were unavailable. [REF: PE-958]