This video gives you a tour of the newly launched (July 2025) EventsAir Academy, which replaces the old Fast Track online learning.
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Q&A
When will the Intermediate and Advanced courses be ready?
We understand that everyone’s keen to have the complete suite of lessons, and we are too. But creating all the necessary videos and lesson activities takes time to do properly – and while we could have waited until all lessons were complete before launching the new Academy, we thought it was more important to launch earlier, even if only with the Basics pathway. The realistic timeframe is mid-2026 for completion of both pathways, but most likely we’ll have Intermediate by late this year/early next year.
However, in the meantime, it’s important to remember that:
Many topics covered in the old Stage 2 of Fast Track are already partly covered in the Basics Pathway, including some aspects of Accommodation, building an Attendee App, Attendee Financials, the Event Website, the Attendee App, Application Setup, and Interactive Sites.
The content in the Intermediate & Advanced lessons in the new EventsAir Academy links to help articles and webinars that cover almost all the remaining Stage 2 topics (and other topics not covered in Stage 2) – in greater detail than they were demonstrated in Fast Track. For example, there are detailed webinars on Gamification, Abstract & Presenter Management and Group Management, along with multiple help articles that explain in better detail how to set these up.
There are also webinars on topics not covered in the original Fast Track, such as Exhibitions, Localization, Travel, and Advanced Reporting.
Also – ALL the old Fast Track videos are still available here
AND many set up and “how do I” type questions can now be answered by the Support chatbot.
The Education and Customer Success team are here to help if you have specific concerns.
Can administrators see what training others have done?
As with the previous system our Success and Education teams can help you with that, or you can ask the person to take a screenshot of the Academy view to see what's been completed. ("Completion" will only show if they clicked on every screen though, so it may be better to ask questions/set your own assessments if you want to set these as KPIs for example).
Are there modules on setting up initial marketing emails, for example if we’re sending via MailChimp?
You can do this a few different ways (and it also depends how many people in your mailing list) but the current Academy (Basics pathway) lessons only look at marketing emails very briefly. It's more something for Intermediate & Advanced. You may want to talk to your Account Manager / Success team about a Smart Connector if you have a large mailing list. You can also find search this site for “Merge Docs” for more information.
I already got my certificate – do I need to do it again?
Your current certification is still valid for 2 years from when you got it, so it’s completely up to you.
Can I do the Intermediate exam as soon as it’s available, without completing Basics first?
Absolutely - you can do any lesson, any pathway, any order. Intermediate and Advanced certification will be available in the next 6-12 months.