The EventsAir Academy Education Program offers EventsAir users (and those interested in learning to use EventsAir, including students of event management) with flexible, interactive online learning. The learning platform is powered by HowToo.
There are a number of Sandbox events available in EventsAir that can be used to demonstrate and test the concepts covered in EventsAir Academy lessons.
Sandbox events can have a maximum of 100 attendees. If you try to add more attendees, you'll get an error message. You may need to delete some attendees from a sandbox event if you need to add more for your testing purposes.
EventsAir Academy replaces the previous Fast Track learning platform, although while the Intermediate and Advanced course materials are being developed, the previous Fast Track videos are still available (search "Fast Track Archive" on this help site).
Ready for Take-Off (Basics) introduces EventsAir and covers the fundamentals such as setting up, building registration sites and attendee apps, and attendee management and reporting. There are videos, interactive activities and 'test your learning' checkpoints. Lessons can be done in any order, and you can also mix and match between Basics and the other pathways (below). There's also an optional exam to gain your EventsAir Basics Certification which is valid for two years.
Reaching Altitude (Intermediate) covers topics in the same order as the Basics pathway (for example, Module Setup is Lesson 4 in both pathways), but covering more intermediate options for all topics.
Supersonic (Advanced) again follows much the same order of topics, but covering more advanced features and options, and full workflows for certain processes (such as managing abstracts and presentations).
While the Intermediate and Advanced pathways are still being built, the certification options for these pathways have been paused temporarily.
How to access EventsAir Academy (and other FAQs)
The EventsAir Academy education program is available to all EventsAir users - select the Learn icon in the top right of EventsAir.
If you're logged out, log back in via EventsAir.
Having trouble? Try clearing your cache. In rare cases, you may find that ad blockers or pop-up blockers prevent you from logging in.
If you see a "pop-up blocked" symbol in your browser (example below - shown in dark mode), click on it to see more information. Then enable the setting for "Always allow pop-ups and redirects from https://app.youreventsairalias.eventsair.com"
Alternatively, talk to your IT team to disable any blockers in your browser, or log into EventsAir using "incognito" mode in your browser.
Stuck inside a lesson? Use the hamburger menu (top right) to navigate inside the lesson, or choose "Save and Exit" to get back to the main Academy view.
Why does my lesson score say "zero"?
Unless it's an exam, all activities and quizzes are optional, so no score is given.
Why does it say I haven't completed a lesson when I have?
Use the hamburger menu to see which parts of the lesson have no completion checkmark. Try clicking any interactive elements or spending a little longer on each screen to activate completion.
Can I see my previous Fast Track progress?
No, EventsAir Academy is a completely new system on a completely new platform. In the months leading up to the transition to EventsAir Academy, multiple emails were sent to all users, and announcements were posted via our Help/chat system (displayed in EventsAir) and in our AirWaves webinars, and in the previous learning platform itself. There are no pre-requisites in the new platform so you no longer need to progress sequentially through lessons.