Version 16 is a major update that includes a number of improvements, and resolutions to issues, as documented below.
This release will be rolled out to early adopters on October 8, and on 16th October to all other users (unless pinned).
For further information, please reach out to our support team.
NOTE: Our issue numbering system has been updated, and the reference numbers below correspond to an "EA-1234" type reference number you may have been been given previously. Please contact Support for more information.
MAJOR UPDATES - VERSION 16
EventsAir is looking stylish! Our user interface has been streamlined and simplified for ease of use. You'll now find the navigation menu on the left, tools are grouped together and easier to find, and everything looks cleaner and more updated. Watch for more to come in November! You can also read the FAQs below for more information.
EventsAir Pay powered by Stripe is now available as a premium payment gateway. Talk to your Account Manager for more information.
IMPROVED
Error messages (sites & portals) |
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Custom domain authorization |
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RESOLVED
Attendees - Accommodation module
AU TIME DIFFERENCES:
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Attendees - Financials/payments and refunds
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CE Courses
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Online - OnAir portal & Attendee App
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Online - Client Info Portal
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Online - Event Website
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Online - Interactive (registration) sites
PHOTOS:
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DIETARY:
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RADIO BUTTON GROUPS:
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LOGIC:
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FUNCTIONS:
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GROUPS:
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HOTELS (MOBILE DEVICES ONLY):
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IMAGES:
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PAYMENT:
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STYLE:
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Online - Organizer App
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Public API updates:
For updates about new webhooks and other changes to the EventsAir public AP, please visit the Changelog on our Developer Portal.
User Interface Uplift FAQs
Why did you update the user interface? |
What are the key changes in the new user interface compared to the old one? Here are a few of the exciting changes in our new interface (note that while most changes are in the October release, a few final touches will be available in November, such as dockable sheets in all panels):
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How did you decide what the new interface would look like? |
Will I need any training to use the new interface? |
How will this new user interface benefit me as an event planner? |
Can I switch back to the old user interface if I prefer it? |
Will all of my data and settings be preserved during the transition to the new UI? |
Are there any new features that come with the new interface? |
Will there be any downtime during the update to the new UI? |
Can I customize the new interface to suit my needs? |
How can I access customer support if I need help with the new UI? |